The Council of Community Services is seeking applications for the position of President.

The Council of Community Services, a non-profit based in Roanoke, Virginia, is seeking a new leader. Founded in 1960 to address social and human services needs in the Roanoke Region, the Council is one of the largest, most successful, and enduring nonprofits in the Roanoke region. A staff of 60 provides services organized along four general functions: Information and Referral, HIV/HCV prevention, homelessness prevention, and community engagement. The Council’s annual budget is $6.2M.

The President works to carry out the mission of the organization within the framework of an established developed strategic plan. The position reports to a board of directors, whose role is to provide general policy guidance and support.

The successful candidate will have experience leading a comparably-scaled non-profit, private sector, or government organization. The position requires demonstrated skills in communication, community outreach, strategic planning, partnership building, management of multiple funding sources, and development of new funding sources.

The Roanoke region has a very low cost of living and housing costs. The Council’s offices are located in the historic downtown of Roanoke, Virginia, a beautiful city of 100,000 set in the Blue Ridge Mountains, where the Appalachian Trail, Blue Ridge Parkway, and Roanoke River come together for exceptional outdoor experiences. (Virginia’s Blue Ridge)

The projected hiring range is $80,000-$100,000. An excellent benefits package is included.

The Council of Community Services is an Equal Opportunity Employer and a Drug-Free Workplace.

Hiring timeline: 
January 31, 2019 – Application Deadline
March 1, 2019 – Interviews Begin
March 31, 2019 – Position filled
July 1, 2019 – Start Date

Job Description for the Chief Executive Officer

Position Title: President

Reports to: Board of Directors

Reporting to this position: Program Directors and Executive Vice President

Job Summary
The President serves as chief executive of the Council of Community Services and, in partnership with the Board, is responsible for the success of the organization. Together, the Board and President assure the Council of Community Services’ relevance to the community, the accomplishment of the Council of Community Services mission and vision, and the accountability of the Council of Community Services to its diverse constituents. The Board delegates responsibility for management and day-to-day operations to the President, and s/he has the authority to carry out these responsibilities, in accordance with the direction and policies established by the Board. The President provides direction and enables the Board as it carries out its governance functions.

Legal compliance
a) Assures the filing of all legal and regulatory documents and monitors compliance with relevant laws and regulations.

Mission, policy and planning
a) Helps the Board determine the Council of Community Services’ values, mission, vision, and long-term goals; and is responsible for planning and development of the annual business plan.
b) Helps the Board monitor and evaluate Council of Community Services’ relevancy to the community, its effectiveness, and its results.
c) Keeps the Board fully informed on the condition of the Council and on all the important factors influencing it.
–Identifies problems and opportunities and addresses them; brings those which are appropriate to the Board and/or its committees; and, facilitates discussion and deliberation.
–Informs the Board and its committees about trends, issues, problems and activities in order to facilitate policy-making. Recommends policy positions.
d) Keeps informed of developments in human services, not-for-profit management and governance, philanthropy and fund development.

Management and administration
a) Provides general oversight of all Council activities, manages the day-to-day operations, and assures a smoothly functioning, efficient organization.
b) Assures program quality and organizational stability through development, implementation and monitoring of standards and controls, systems and procedures.
c) Assures a work environment that attracts, retains and supports quality staff and volunteers. Assures processes for selecting, development, motivating, and evaluating staff and volunteers.
d) Recommends staffing and financing to the Board of Directors. In accordance with Board action, recruits personnel, negotiates professional contracts, and sees that appropriate salary structures are developed and maintained.
e) Specifies accountabilities for senior management personnel (whether paid or volunteer) and evaluates performance regularly.

a) Helps the Board articulate its own role and accountabilities and that of its committees and individual members, and helps evaluate performance regularly.
b) Works with the Board Chair to enable the Board to fulfill its governance functions and facilitates the optimum performance by the Board, its committees and individual Board members.
c) With the Board Chair, focuses Board attention on long-range and current strategic issues.
d) Manages the Board’s due diligence process to assure timely attention to core issues.
e) Works with the Board officers and committee chairs to get the best thinking and involvement of each Board member and to stimulate each Board member to give his or her best.
f) Recommends volunteers to participate in the Board and its committees.

a) Promotes programs and services that are produced in a cost-effective manner, employing economy while maintaining an acceptable level of quality.
b) Oversees the fiscal activities of the organization including budgeting, reporting and audit.
c) Works with Board to ensure financing to support short- and long-term goals.
d) Assures an effective fund development program by serving as the chief development officer or hiring and supervising an individual responsible for this activity.
–Helps guide and enable the Board, its fund development committee(s) and its individual Board members to participate actively in the fund development process.
–Helps the Board and its development committee design, implement and monitor available fundraising plan, policies and procedures.
–Participates actively in identifying, cultivating and soliciting donor prospects.
–Assures the availability of materials to support solicitation.
–Assures the development and operation of gift management systems and reports for quality decision-making.

Community relations
a) Facilitates the integration of the Council of Community Services into the fabric of the community by using effective marketing and communications activities.
b) Acts as an advocate, within the public and private sectors, for issues relevant to the Council, its services and constituencies.
c) Listens to clients, volunteers, donors and the community in order to improve services and generate community involvement. S/he employs strategies to ensure community awareness of the Council of Community Services’ activities, programs and response to community needs.
d) Serves as chief spokesperson for the Council of Community Services, assuring proper representation of Council to the community.
e) Initiates, develops, and maintains cooperative relationships with key constituencies.
f) Works with legislators, regulatory agencies, volunteers and representatives of the not for-profit sector to promote legislative and regulatory policies that encourage a healthy community and address the issues of Council of Community Services constituencies.

Physical Demands/Working Conditions
This is a high-stress position based on full responsibility for the Council of Community Services operations. Handles detailed, complex concepts and problems, balances multiple tasks simultaneously, and makes rapid decisions regarding administrative issues.

The President plans and implements programs; establishes strong and appropriate relationships with Board, committees, volunteers, staff, donors and clients. S/he develops smooth and constructive relationships with executive colleagues, outside agencies, organizations and individuals.

The President works closely with senior Council management to plan and meet deadlines. S/he maintains a flexible work schedule to meet the demands of executive management. Hours may be long and irregular.

S/he conveys a professional and positive image and attitude regarding the Council of Community Services and the not-for-profit and for-profit sectors. S/he demonstrates commitment to continued professional growth and development.

A Bachelor’s Degree is required with a minimum of 5 years experience in a senior management or leadership position. As chief executive officer, this individual demonstrates critical competencies in four broad categories: commitment to results, business savvy, leading change, and motivating.

Commitment to results
The President is a systems thinker who is customer focused and goal driven. This individual identifies relevant information and helps transform this information into individual and organizational knowledge and learning. The chief executive is action oriented and innovative. S/he translates broad goals into achievable steps. S/he anticipates and solves problems and takes advantage of opportunities, is a self-starter and team player.

Business savvy
As the Council of Community Services’ leader, this position requires an individual with knowledge of and experience in management and administration. The position requires demonstrated experience in integrating and coordinating diverse areas of management. Knowledge in the following areas is required: human services, finance and personnel; oral and written communications; planning and evaluation; and governance. Some experience in the field of philanthropy, not-for-profit management and governance, and community relations is preferred. Knowledge of fund development is also preferred. A high level of personal skills is required to make formal, persuasive presentations to groups and to deal effectively with people from all segments of the community. The individual must be comfortable with diversity and respectful of a wide range of faiths, beliefs and experiences.

Leading change
The chief executive possesses the skills and implements the functions of a leader. S/he shares the Council of Community Services’ values, mission and vision. S/he consistently displays integrity, models behavior, develops people, and builds teams. Demonstrated success in convening diverse groups to address pressing community issues is preferred.  This individual deals effectively with demanding situations and designs and implements interventions.

The chief executive manages continuity, change and transition. This individual knows how to influence and enable others. S/he addresses the impact of attitude and action on the Council of Community Services and its constituents.

To apply for this position, please complete the following: