FT Contact Specialist: Hourly positions available with a local nonprofit organization that provides 24/7 information and referral services for the Commonwealth. Must have a flexible schedule that may include evenings and weekends. The position requires assessing caller needs, providing information and referral services, and offering follow-up to vulnerable individuals at-risk of losing access to basic needs such as food, shelter, or utilities. Work is conducted via phone, chat, e-mail, and in person in a fast-paced, demanding, and rewarding environment. Knowledge of human services, call center or crisis hotline work helpful. Excellent verbal communication and computer skills are essential. Data entry skills helpful. High school diploma or GED required. The position will be located in the Roanoke office. Send Cover Letter and Resume to Laura Prevatt, contact center director of operations, 2-1-1 VIRGINIA: email@example.com. Positions open until filled. NS, EOE Bilingual a plus.
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