Recent Publications and Reports

Annual Reports







Community Needs Assessments and Demographics

2015 Economic Indicator End of Year Review

Data Dashboards

2-1-1 Counts 
2-1-1 Counts is the first tool to provide real-time, searchable and visual presentation from 2-1-1 VIRGINIA. 2-1-1 Counts provides a snapshot of community-specific needs displayed by zip code or region as recently as yesterday, enabling individuals, community leaders and service agencies to check trends, make comparisons and share information. 2-1-1 Counts uses Census Data and has the ability to overlay with 2-1-1 data.

City Health Dashboard
Where you live determines a lot about your health – and, as the new City Health Dashboard shows, there’s a lot of vital information to check up on. The dashboard, created by the Department of Population Health at NYU School of Medicine, reports on 36 key measures and drivers of health, such as opioid overdose deaths, obesity, housing affordability, and income inequality.

The tool drills down to the zip code or census tract level in the 500 largest cities in the United States, allowing you to compare health outcomes to the country’s average. You can generate maps of health measures, compare cities on different indexes, and even generate scatter plots to draw out correlations between variables.

Point-in-Time Reports (Homelessness)








For more documents and publications on homelessness, click here.

Related News Articles/CCS News


State 211 info service handling twice the calls as before pandemic, but staff soldiers on (2022, February 28)

The Roanoke Times Giving Article by Joanne Poindexter (GIVE Roanoke mentioned) (2022, January 10)


To honor World AIDS Day, here’s a Roanoke resource to help those affected (2021, December 1)

“It’s not just names on a wall.” Roanoke’s Drop-In Center creates visual display for overdose deaths (2021, November 12)

Collaborative project helps get life-saving supplies to those in need (2021, November 8)

“You are not alone”: “A Walk in Their Shoes” raises awareness for domestic violence (2021, October 7)

Roanoke Diversity Center hosting special screening of “The Eyes of Tammy Faye” (2021, September 29)


Answering the call: 211 gets thousands of calls as coronavirus concerns grow (2020, April 2)

Council of Community Services sees 500% increase in calls (2020, March 19)

Roanoke’s new Harm Reduction program already giving out clean syringes (2020, February 14)

Needle exchange program: Examining the results statewide (2020, January 14)

Roanoke’s new drop-in center opens on Williamson Road (2020, January 13)

Landmark Williamson Road business objects harm reduction program nearby (2020, January 4)

Two deaths before Christmas highlight the danger of domestic violence (2020, January 2)


Roanoke’s new drop-in health center to provide free, clean syringes, among other services (2019, December 31)

Roanoke’s Drop-in Center to open second site, begin needle exchange (2019, December 30)

Virginia 2-1-1 can help with heating and fuel assistance (2019, November 4)

Virginia resources say people are using “Roanoke Cares” signs in medians (2019, November 4)

Roanoke holds domestic violence awareness event (2019, October 11)

Dozens walk in Roanoke to raise awareness for domestic violence (2019, October 11)

Roanoke’s new median strip signs offer both help and a warning to panhandlers (2019, August 24)

Roanoke installing more than two dozen signs to keep people off medians (2019, August 20)

Syringe exchange program officially coming to serve Roanoke (2019, August 15)

Plan for Roanoke syringe exchange receives state approval (2019, August 14)

Roanoke nonprofit gains state approval to operate needle exchange (2019, August 13)

Moving on: Respected 30-year Roanoke County official to head nonprofit (2019, June 30)

Roanoke police chief speaks out about approving controversial needle exchange program (2019, May 21)

Plan to bring needle exchange in Roanoke moves forward (2019, May 20)

Roanoke moves forward with harm reduction program to help combat opioid crisis (2019, May 20)

Roanoke city council approves harm reduction program that includes syringe exchange (2019, May 20)

Roanoke gives official nod to syringe exchange program (2019, May 20)

Roanoke Police Chief Gives Approval for Needle Exchange (2019, April 18)

Governor Northam announces $2.2M in Virginia Housing Trust Fund Homeless Reduction Grant (2019, April 17)

Syringe services program could be coming to Roanoke (2019, April 15)

Needle-exchange program on step closer to coming to Roanoke (2019, April 15)

Organizers say Roanoke needle-exchange program could launch as early as summer (2019, April 15)

Roanoke’s response to opioid crisis could soon include needle exchange (2019, April 15)

Roanoke chief supports new need exchange plan, officials say (2019, April 14)

People gather at Valley View Mall to speak out against sexual assault (2019, February 10)

One Billion Rising takes a stand against violence towards women and girls (2019, February 8)

HUD Announced Nearly $2 Billion for FY 2018 CoC Renewal Projects (2019, February 6)


Do you know the signs of human trafficking? (2018, December 18)

Homelessness in Roanoke down sharply, according to new report (2018, December 3)

Roanoke city leaders remain at odds over possible needle exchange program (2018, November 19)

This event raises awareness and support for victims of domestic violence (2018, October 8)

Officials divided by needle exchange (2018, September 20)

Preliminary statistics show fatal drug overdose deaths may go down in 2018 (2018, August 22)

With hepatitis infections rising, Virginia police agencies resist needle exchanges (2018, July 17)

Focused Radio #TalkaboutitTuesday Interview (2018, June 26)

Virginia’s first needle exchange could open this year, as localities seek support for the programs (2018, April 25)

New LGBTQ nonprofit seeks inclusion for all Roanoke (2018, April 17)

Ladies & Gents of the Blue Ridge Brings Transgender Conference to Roanoke Saturday (2018, April 6)

Homelessness increases in Roanoke area, but it’s still trending downward (2018, March 26)

Virginia rescue squads offered grant for nasal Narcan to combat opioid overdose (2018, February 19)

Virginia 2-1-1 helps people with utility bills, housing, food (2018, February 12)

Dozens give dance performance at mall to stand against violence toward women (2018, February 10)

Homeless survey underway (2018, January 24)


Service remembers 22 Roanoke homeless who died in 2017 (2017, December 20)

Local agencies in the area conduct a sex trafficking conference to offer training and awareness (2017, December 14)

HandsOn Blue Ridge – Call of a Global Movement (2017, December 1)

Flat Pickin’ Fridays Fall Fest set for Friday (2017, October 22)

Walk in Their Shoes (2017, October 13)

Walk brings awareness to domestic violence (2017, October 13)

National Homeless Information Project (NHIP) Editorial: The Limits of Homeless Services (2017, July 10)

Undercover detective provides insight on local impact of opioid epidemic (2017, May 9)

The Next Chapter (2017, March 14)

New bills signed by governor will help local clinics battle drug epidemic (2017, February 2017)


Roanoke’s Drop-In Center actively working to curb Hepatitis C (2016, December 7)

Roanoke Rescue Mission names Lee Clark as new CEO (2016, November 19)

Roanoke ceremony honors victims of domestic violence (2016, October 14)


HIV infection rates rising among men in the Roanoke Valley (2015, December 1)

The Profit in Nonprofits (2015, November)

Roanoke Valley leaders say they’ve housed 123 homeless vets in past year. (2015, November 10)

Roanoke Valley reaches goal to reduce veteran homelessness. (2015, November 10)


For earlier reports, please contact us.