HMIS Help Center
The Homeless Management Information System (HMIS) is a locally administered, electronic data collection system that allows homeless service providers to record client information and track services provided.
The mission of HMIS is to be an integrated network of homeless, prevention and other service providers that use a central database to collect, track and report uniform information on client needs and services. This system not only meets federal and state requirements but also enhances service planning and delivery. Our community uses this information to determine how services are being utilized, identify gaps in the local service continuum and develop outcome measurements.
The Blue Ridge Continuum of Care has instituted Clarity Human Services by BitFocus to be the platform for this data collection.
For more information on HMIS/Clarity Human Services, please contact Ben Bristoll, HMIS Database Administrator, at benb@councilofcommunityservices.org.
HMIS Forms and Requests for Service
Click the link below to submit a Help Desk Ticket for a variety of HMIS user issues:
HMIS Help Desk Ticket
Click the link below to submit a request to set up a user account for a new staff person at your agency:
HMIS New User Request Form
Click the link below to request the creation of a new HMIS program/project for your agency:
HMIS New Project Set-Up Form
If your organization would like to become an HMIS Participating Agency, click the link below to submit a request:
HMIS New Agency Request Form
If you are a Participating Agency and need a custom report, or if you are an Outside Agency and would like homelessness data to support a report, research project, funding application, etc., please click the link below to submit a data request:
HMIS Data Request Form
HMIS Policies and Reference Guides
Blue Ridge CoC HMIS Policies and Procedures (Approved October 2023)
New HMIS Policy Manual Highlights
Blue Ridge CoC HMIS Personal Protected Information Privacy Policy (Approved October 2023)
HMIS Data Collection Statement (Approved October 2023)
Blue Ridge CoC Annual HMIS Security Compliance Checklist (Approved October 2023)
Blue Ridge CoC HMIS Password Policy (Approved October 2023)
Blue Ridge CoC I-Speak Language Identification Cards
HMIS Move-In Data Quick Guide
How Do I Conduct a Program Status or Annual Assessment?
Coordinated Entry Access Point Staff – Full Training Slides
Coordinated Entry Access Point – Prior Living Situation Guidance (June 2024)
Blue Ridge CoC HMIS Video Training Library